Find answers to common questions about our licenses, purchasing process, and policies below. If you need more help, feel free to contact us!
1. What are the different license types and what do they include?
- Standard License ($20): Includes a digital copy of the design (jpg and png files) and a certificate of authenticity. For personal use only, such as tattoos.
- Commercial License ($45): Includes a digital copy of the design (jpg, png and psd files) and a certificate of authenticity. For both personal and commercial use.
- Exclusive License ($80): Includes a digital copy of the design (jpg, png and psd files) and a certificate of authenticity. The design will be removed from the website and becomes your exclusive property.
2. What files will I receive in each case??
- JPG: High-resolution image file, ideal for printing. This format ensures that the design details remain sharp and clear in printed formats.
- PNG: Image with a transparent background, useful for integrating into various commercial media, such as merchandise products, digital banners, etc.
- PSD: Perfect for editing and customization, this format allows you to easily modify layers, colors, and other elements of the design without compromising quality. Ideal for projects that require flexibility and adjustments.
3. What is the step-by-step process to purchase a design?
- Review the Terms of Use: Read our Terms of Use before making a purchase.
- Choose Your License Type: Select from Standard, Commercial, or Exclusive.
- Make Your Payment: Transfer the amount via PayPal to mcasepojomosky@gmail.com. In the payment description, include:
- The title of the artwork (or description/number if applicable)
- Your email address
- The type of license you are purchasing
Receive Your License: Within 48 hours, you will receive the necessary documents at the provided email address.
4. How long does it take to receive the files after purchase?
You will receive the files and certificate of authenticity within 48 hours of completing your purchase.
5. How does exclusivity work with the licenses?
- Standard License: Non-exclusive; the design remains available for others to purchase.
- Commercial License: Non-exclusive; the design remains available for others to purchase.
- Exclusive License: Exclusive to you; the design will be removed from the website and will not be available for others.
6. What is your return or cancellation policy?
Due to the nature of digital products, we do not offer refunds or returns. Please ensure you have selected the correct license and design before making your purchase.
7. How can I contact you if I have questions or need assistance?
For any questions or assistance, please contact us via email at joderjodermeaburro@gmail.com. We’ll be happy to help!
8. What should I do if I want to purchase multiple designs?
If you wish to purchase multiple designs, please specify each design in your payment description or send an email to joderjodermeaburro@gmail.com with the details of your purchase.
9. Can I request a custom design or exclusive artwork?
Yes, you can request custom or exclusive designs by contacting us through joderjodermeaburro@gmail.com. We will discuss your requirements and provide you with further details.
Thanks for visiting our FAQ. Feel free to contact us if you need more help!
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